Associate, Payroll Client Services - Sat- Wed - Amer

vytk.xyz

Americas
Base: $19,650 - $44,200 usd; bonus/equity: not spe...
On-site (saturday to wednesday)
Payroll customer service experience
Robust payroll knowledge
Advanced jurisdictional knowledge
The Associate, Payroll Client Services position at vytk.xyz involves providing payroll-related support to clients in a collaborative environment. The role requires prior experience in payroll customer service and strong communication skills while offering opportunities for career advancement and competitive benefits

Job Summary

  • Serve as the primary contact for all payroll-related inquiries, offering thorough support through email, live chat, and video calls.
  • Partner effectively with teams across Customer Experience, Payroll Operations, Benefits, Tax, and Finance to ensure timely and accurate resolutions within strict service level agreements (SLAs).
  • This role follows a fixed schedule from Saturday to Wednesday.

Matching Summary

Match Score: 85

The Associate, Payroll Client Services position at vytk.xyz involves providing payroll-related support to clients in a collaborative environment. The role requires prior experience in payroll customer service and strong communication skills while offering opportunities for career advancement and competitive benefits.

Salary

Base: $19,650 - $44,200 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • payroll customer service experience
  • robust payroll knowledge
  • advanced jurisdictional knowledge
  • customer expectation exceeding
  • Zendesk and Slack experience
  • collaborative team engagement

Nice-to-have

  • future of work innovation
  • continuous learning in payroll

Key Requirements

  • experience in a payroll customer service role
  • advanced knowledge in specific jurisdictions
  • experience in customer support platforms like Zendesk
  • experience with collaboration tools such as Slack and Notion

Work Rights

Not specified

Tailored Resume

Cover Letter