Duty Manager

VILLAGE HOTEL ALBERT COURT

Singapore, Singapore
Not specified; not specified; medical, flexi, birt...
Not specified (assumed to be hybrid based on typical hotel operations)
Front office supervision experience
Opera pms proficiency required
Guest complaint resolution skills
The Duty Manager position at Village Hotel Albert Court in Singapore requires overseeing hotel operations, including front office management, guest services, and staff supervision. Candidates should have a diploma in hospitality or a related field, along with 2-3 years of supervisory experience in the hotel industry

Job Summary

  • The Duty Manager is responsible for ensuring the efficient and profitable functioning of the hotel while supervising all Front Office sections.
  • Key duties include managing VIP arrivals, handling guest complaints with diplomacy, and conducting on-the-job training for reception staff.
  • Employees receive comprehensive benefits including medical coverage, annual health screening, insurance, and flexible birthday leave.

Matching Summary

Match Score: 85

The Duty Manager position at Village Hotel Albert Court in Singapore requires overseeing hotel operations, including front office management, guest services, and staff supervision. Candidates should have a diploma in hospitality or a related field, along with 2-3 years of supervisory experience in the hotel industry.

Salary

Not specified; Not specified; Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, Insurance Coverage

Skills & Requirements

Must-have

  • Front Office supervision experience
  • Opera PMS proficiency required
  • Guest complaint resolution skills
  • VIP service coordination duties
  • Cash float and rate authorization

Nice-to-have

  • Strong leadership and communication
  • Service excellence certification
  • Flexible shift availability
  • Problem-solving abilities
  • Professional appearance standards

Key Requirements

  • Minimum Diploma in Hospitality or Tourism
  • 2-3 years Front Office supervisory experience
  • Proficiency in Opera PMS system
  • CERT training as required by law

Work Rights

Not specified

Tailored Resume

Cover Letter