Customer Program Manager

Novanta

Irvine, CA, United States
Base: $111,650 to $166,980 py; bonus/equity: annua...
Voice of the customer
Cross-functional program leadership
Issue resolution
As the Customer Program Manager, you will serve as the primary operational interface and Voice of the Customer for Tier 1 accounts within the medical device, life & Health Sciences and, and semiconductor segments

Job Summary

  • As the Customer Program Manager, you will serve as the primary operational interface and Voice of the Customer for Tier 1 accounts within the medical device, life & Health Sciences and, and semiconductor segments.
  • The role combines strategic customer leadership, program execution, and cross functional coordination to ensure customer requirements are clearly understood, communicated, and executed across the plant and broader organization.
  • This position provides a full range of medical, financial, and other benefits to make your quality of life better.

Matching Summary

As the Customer Program Manager, you will serve as the primary operational interface and Voice of the Customer for Tier 1 accounts within the medical device, life & Health Sciences and, and semiconductor segments.

Salary

Base: $111,650 to $166,980 per year; Bonus/Equity: Annual bonuses may be provided; Benefits: Full range of medical, financial, and other benefits

Skills & Requirements

Must-have

  • Voice of the Customer
  • Cross-functional program leadership
  • Issue resolution
  • Root cause analysis
  • Customer escalations management
  • Executive-level communication

Nice-to-have

  • Teamwork and collaboration
  • Calm and credible leadership
  • Driving sustainable solutions

Key Requirements

  • 8+ years of experience
  • Proven experience managing Tier 1 customers
  • Experience in regulated industries
  • Bachelor’s degree required

Work Rights

Not specified

Tailored Resume

Cover Letter