Rostered shifts between 7:00 am and 7:00 pm (permanent, full-time)
Tier 2 troubleshooting capability
Fttn/b fttc fttp hfc technical knowledge
Business customer operational support experience
The Connect and Assure Specialist role at 323 involves end-to-end technical case management of business customer orders and incidents within the Enterprise and Business Delivery team. The position emphasizes the importance of strong communication, stakeholder engagement, and technical knowledge of telecommunications, particularly in supporting business customers
Job Summary
The role involves end-to-end ownership of business customer orders and incidents to drive timely outcomes for nbn services.
Candidates must possess strong technical knowledge of telecommunications technologies including FTTN, FTTC, FTTP, and HFC.
nbn offers an inclusive workplace with 18 weeks of paid parental leave and recognition as a Pride in Diversity Platinum Employer.
Matching Summary
Match Score: 85
The Connect and Assure Specialist role at 323 involves end-to-end technical case management of business customer orders and incidents within the Enterprise and Business Delivery team. The position emphasizes the importance of strong communication, stakeholder engagement, and technical knowledge of telecommunications, particularly in supporting business customers.