Senior Account Relations Coordinator

American Fidelity Assurance Company

Savannah, US
On-site
Dedicated support for vip employer groups
Billing and customer service focus
Liaison between employer groups and internal departments
The Senior Account Relations Coordinator at American Fidelity Assurance Company is tasked with developing and maintaining relationships with high-profile employer groups, focusing on billing and customer service. This role requires advanced analytical skills and proficiency in Microsoft Office, as well as strong communication and organizational abilities

Job Summary

  • The Senior Account Relations Coordinator is responsible for building and maintaining strong relationships with and providing dedicated support and issue resolution to VIP and high-profile employer groups.
  • The SARC acts as a liaison between employer groups and key internal departments to ensure a positive experience year-round, providing solutions that meet customer needs.
  • The SARC offers training and support to both internal and external customers related to administrative processes, tools and services, in order to maximize understanding and utilization.

Matching Summary

Match Score: 85

The Senior Account Relations Coordinator at American Fidelity Assurance Company is tasked with developing and maintaining relationships with high-profile employer groups, focusing on billing and customer service. This role requires advanced analytical skills and proficiency in Microsoft Office, as well as strong communication and organizational abilities.

Skills & Requirements

Must-have

  • Dedicated support for VIP employer groups
  • Billing and customer service focus
  • Liaison between employer groups and internal departments
  • Training on administrative processes and tools
  • Advanced PC Windows and Microsoft Office proficiency
  • Excellent organizational and attention to detail skills
  • Outstanding oral and written communication skills

Nice-to-have

  • Adaptability to new software technology
  • Ability to work well in a team environment

Key Requirements

  • Advanced knowledge of OIPA, Alegeus, Mainframe, OnBase, Afenroll
  • Demonstrated ability to communicate with all levels of leadership
  • Proven ability to multi-task

Work Rights

Not specified

Tailored Resume

Cover Letter