The Senior Room Attendant is responsible for servicing and turndown of guest rooms while maintaining cleanliness of service areas according to company standards
Job Summary
The Senior Room Attendant is responsible for servicing and turndown of guest rooms while maintaining cleanliness of service areas according to company standards.
This role includes delivering minibar products, refilling amenities, and performing special setups upon request while ensuring guest privacy.
The position requires coaching junior staff, adhering to health and safety procedures, and communicating effectively in multiple languages.
Matching Summary
The Senior Room Attendant is responsible for servicing and turndown of guest rooms while maintaining cleanliness of service areas according to company standards.
Skills & Requirements
Must-have
Follow company cleaning standards
Deliver and refill minibar products
Maintain guest privacy and comfort
Report safety hazards and incidents
Communicate in Cantonese or Mandarin or English
Nice-to-have
Strong sense of teamwork
Leadership and training ability
Flexibility to assist with other tasks
High commitment to customer satisfaction
Attention to detail in operations
Key Requirements
Minimum 2 years experience (5-star preferred)
High school diploma or equivalent professional training