This role serves as the highest technical escalation point within the global NOC organization, delivering advanced troubleshooting and architecture-level insight
Job Summary
This role serves as the highest technical escalation point within the global NOC organization, delivering advanced troubleshooting and architecture-level insight.
The engineer is responsible for leading root-cause analysis efforts, overseeing major incident response, and influencing network design standards to drive operational excellence.
Vanguard offers a hybrid working model designed to capture flexibility while enabling in-person learning, collaboration, and connection within a mission-driven culture.
Matching Summary
This role serves as the highest technical escalation point within the global NOC organization, delivering advanced troubleshooting and architecture-level insight.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
Expert-level Palo Alto firewall troubleshooting
Zscaler Zero Trust Exchange architecture
Advanced packet analysis and protocol decoding
Major incident response and root cause analysis
Cisco ASA and IPSec architecture support
Infrastructure as Code automation experience
Nice-to-have
Mentoring junior NOC engineering staff
Vendor TAC case escalation management
Proactive security posture validation
Strong technical leadership under pressure
Collaboration with global engineering teams
Key Requirements
8+ years enterprise network operations experience
Bachelor's degree in Computer Science or Engineering
CCNP, CCIE, PCNSE, or equivalent certifications preferred