Customer Service Representative

Penn State

State College, Pennsylvania, United States
Base: $34,800.00 - $50,500.00; bonus/equity: not s...
Hybrid
Valid driver's license required
Ability to lift up to 50 lbs
Work outdoors in all weather conditions
Penn State is seeking a Customer Service Representative to support its university transportation and parking services, requiring strong customer service and communication skills. The position involves face-to-face interactions, managing parking operations, and requires a valid driver’s license and physical capability for outdoor work

Job Summary

  • This position provides essential support for university transportation and parking services at Penn State University Park.
  • The role requires managing daily parking operations, resolving customer issues, and assisting with major events including home football games.
  • Employees receive a competitive benefits package including comprehensive medical coverage and a generous 75% tuition discount.

Matching Summary

Match Score: 85

Penn State is seeking a Customer Service Representative to support its university transportation and parking services, requiring strong customer service and communication skills. The position involves face-to-face interactions, managing parking operations, and requires a valid driver’s license and physical capability for outdoor work.

Salary

Base: $34,800.00 - $50,500.00; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, retirement plans, paid time off, 75% tuition discount

Skills & Requirements

Must-have

  • Valid driver's license required
  • Ability to lift up to 50 lbs
  • Work outdoors in all weather conditions
  • Face-to-face customer service skills
  • Mandatory overtime for events

Nice-to-have

  • Experience with ArcGIS or T2 software
  • Event sales and mobile payment assistance
  • Leadership of part-time staff during events
  • Strong communication and problem-solving skills

Key Requirements

  • GED or High School Diploma
  • 2+ years of relevant experience
  • Valid driver's license and motor vehicle records check
  • Authorization to work in the U.S.

Work Rights

Must be authorized to work in the U.S.

Tailored Resume

Cover Letter