Indigenous Banking Specialist Part Time

onesearch.direct

Fully remote with one day a fortnight in an office.
Build and maintain positive relationships
Deliver outstanding customer service
Culturally appropriate and effective communication
The Indigenous Banking Specialist position at onesearch.direct is a part-time, fully remote role focused on providing dedicated banking services to Indigenous Australians. The role emphasizes building relationships, delivering exceptional customer service, and ensuring culturally appropriate communication with Aboriginal and Torres Strait Islander communities

Job Summary

  • Our Indigenous Customer Assistance Line (ICAL) is the first of its type for banking in Australia, developed to provide a relevant banking service for remote Indigenous customers.
  • In this role you’ll build and maintain positive relationships with Indigenous customers and communities, ensuring mob have access to the Bank's wide range of products and services.
  • This role is working from home with one day a fortnight in an office, available for candidates from all states.

Matching Summary

Match Score: 85

The Indigenous Banking Specialist position at onesearch.direct is a part-time, fully remote role focused on providing dedicated banking services to Indigenous Australians. The role emphasizes building relationships, delivering exceptional customer service, and ensuring culturally appropriate communication with Aboriginal and Torres Strait Islander communities.

Skills & Requirements

Must-have

  • Build and maintain positive relationships
  • Deliver outstanding customer service
  • Culturally appropriate and effective communication
  • Work from home with office visits
  • Respond to specific customer needs

Nice-to-have

  • Passionate about building positive relationships
  • Enthusiastic and determined individual
  • Persuade different people across community

Key Requirements

  • Knowledge and understanding of Australian Indigenous communities
  • Highly developed written and verbal communication skills
  • Demonstrated customer and community engagement skills
  • Ability to work in collaboration with communities and stakeholders

Work Rights

Not specified

Tailored Resume

Cover Letter