Field Service Specialist

Zoetis

Georgia, US
Remote
Preventive maintenance on electrical/mechanical equipment
Emergency repairs at customer locations
Manage hatchery inovo process
Zoetis is seeking a Field Service Specialist to manage the Hatchery Inovo Process and provide electrical/mechanical support in poultry hatcheries, primarily in Northern Georgia. The role involves performing preventive maintenance, emergency repairs, and managing operator training programs, with a focus on delivering exceptional customer service

Job Summary

  • The primary responsibility for this position is to Manage the Hatchery Inovo Process for Zoetis through execution of Best-in-Class Customer Service Programs.
  • This position will perform preventive maintenance on electrical/mechanical equipment in poultry hatcheries and perform emergency repairs at the customer location as needed.
  • Manage the Zoetis Operator Training Program for 25+ people and facilitate the vaccine and sanitation preparation program for all Zoetis Devices.

Matching Summary

Match Score: 75

Zoetis is seeking a Field Service Specialist to manage the Hatchery Inovo Process and provide electrical/mechanical support in poultry hatcheries, primarily in Northern Georgia. The role involves performing preventive maintenance, emergency repairs, and managing operator training programs, with a focus on delivering exceptional customer service.

Skills & Requirements

Must-have

  • Preventive maintenance on electrical/mechanical equipment
  • Emergency repairs at customer locations
  • Manage Hatchery Inovo Process
  • Customer service programs
  • Electrical schematics interpretation
  • After hours support and repairs

Nice-to-have

  • Bilingual (English/Spanish)
  • Strong critical thinking and problem-solving
  • Self-motivator and self-starter
  • Effective communication skills

Key Requirements

  • Associates degree in Electro/Mechanical Systems or related curriculum and/or a bachelor’s degree in poultry science or related field
  • 1 - 5 years of related experience
  • Proven Mechanical Aptitude
  • Basic computer skills using Word / Excel / and Outlook
  • Proven skills in interpreting and communicate Hatchery Air Plating Program results

Work Rights

Not specified

Tailored Resume

Cover Letter