Associate Specialist, Customer Support

Merck & Co., Inc.

Hybrid
Bachelor's degree in business administration or related field
Experience with customer service and order management
Strong attention to detail and organizational skills
The company is dedicated to preserving and improving the health of livestock, companion animals, and the people who care for them

Job Summary

  • The company is dedicated to preserving and improving the health of livestock, companion animals, and the people who care for them.
  • This role acts as a key liaison between customers, internal teams, and third-party logistics providers to ensure smooth business operations.
  • Responsibilities include managing end-to-end order processing, issuing invoices, and resolving delivery or documentation issues.

Matching Summary

The company is dedicated to preserving and improving the health of livestock, companion animals, and the people who care for them.

Skills & Requirements

Must-have

  • Bachelor's degree in Business Administration or related field
  • Experience with customer service and order management
  • Strong attention to detail and organizational skills

Nice-to-have

  • Experience working with SAP system and Microsoft Excel
  • Exposure to tax-related processes or compliance documentation
  • Experience working with third-party logistics providers

Key Requirements

  • Bachelor's degree required
  • Relevant experience in sales support or administrative functions
  • Good command of written and spoken English

Work Rights

Not specified

Tailored Resume

Cover Letter