Assoc. Tech Svc Desk

UNISYS AUSTRALIA PTY LIMITED

Fully remote
First line user support
Troubleshooting hardware and software
Ticket management
The role involves performing routine support duties with guidance

Job Summary

  • The role involves performing routine support duties with guidance.
  • You will assist users in restoring functionality and troubleshooting issues.
  • The position contributes to the continuous improvement of the Service Desk knowledge base.

Matching Summary

The role involves performing routine support duties with guidance.

Skills & Requirements

Must-have

  • first line user support
  • troubleshooting hardware and software
  • ticket management

Nice-to-have

  • contribution to knowledge base
  • assisting with special projects

Key Requirements

  • High School diploma or GED
  • less than 1 year experience

Work Rights

Not specified

Tailored Resume

Cover Letter