Base: $95,000 - $142,600 usd (denver); + us locati...
Fully remote
3+ years contract lifecycle management experience
Saas customer-facing services role
Strategic customer engagement leadership
This role serves as a strategic partner guiding customers through workflow redesign and process optimization to unlock the full value of AI-powered CLM
Job Summary
This role serves as a strategic partner guiding customers through workflow redesign and process optimization to unlock the full value of AI-powered CLM.
The team is united in a mission to help customers realize meaningful value from Workday's emerging, high-impact products using a consistent Customer Success framework.
Workday offers a flexible work approach combining in-person time with remote options, requiring at least half of the time each quarter in the office or field.
Matching Summary
This role serves as a strategic partner guiding customers through workflow redesign and process optimization to unlock the full value of AI-powered CLM.
Salary
Base: $95,000 - $142,600 USD (Denver); Additional US locations: $90,300 - $160,400 USD; Bonus/Equity: Eligible for Workday Bonus Plan or role-specific commission/bonus plus annual refresh stock grants
Skills & Requirements
Must-have
3+ years Contract Lifecycle Management experience
SaaS customer-facing services role
Strategic customer engagement leadership
Data-driven adoption metrics analysis
Executive stakeholder communication
Nice-to-have
Experience in evolving incubating environments
Ability to travel up to 10%
Collaboration across Sales and Product teams
Curious minds and courageous collaborators
Sun-drenched optimism and drive
Key Requirements
3+ years experience in complex SaaS environments
3+ years managing customer relationships for adoption
3+ years Contract Lifecycle Management (CLM) experience required
Proven ability to lead complex strategic engagements