Senior Manager, It Service Management

Yiyewansheng

Not specified
Itil best practices
Incident management
Change management
Integer is seeking a Senior Manager for IT Service Management to lead their ITSM practice, ensuring alignment with ITIL best practices and enhancing operational governance. The ideal candidate will have extensive experience in IT service management, strong leadership skills, and a focus on data-driven decision-making

Job Summary

  • Integer creates a culture that embraces uniqueness and drives long-term success.
  • The Senior Manager will oversee ITSM governance and ensure ITIL processes are consistently applied.
  • The role includes leading audit readiness for ITGCs and managing ITSM data governance.

Matching Summary

Match Score: 85

Integer is seeking a Senior Manager for IT Service Management to lead their ITSM practice, ensuring alignment with ITIL best practices and enhancing operational governance. The ideal candidate will have extensive experience in IT service management, strong leadership skills, and a focus on data-driven decision-making.

Skills & Requirements

Must-have

  • ITIL best practices
  • Incident Management
  • Change Management
  • Problem Management
  • SOX ITGCs governance

Nice-to-have

  • executive communication skills
  • continuous improvement mindset
  • collaborative leadership style

Key Requirements

  • Bachelor’s degree in computer science
  • 10 years of IT Service Management experience
  • Strong working knowledge of ITIL practices

Work Rights

Not specified

Tailored Resume

Cover Letter