Customer Banking Specialist - Glen Innes - Multi Channel Branch
CommBank
Glen Innes, Australia
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
As the Customer Banking Specialist, you will have in-depth conversations with customers about their banking needs, including Home Loans, Business Banking & Financial Advice
Job Summary
As the Customer Banking Specialist, you will have in-depth conversations with customers about their banking needs, including Home Loans, Business Banking & Financial Advice.
You will support customers with enquiries, account maintenance, process credit product applications, and complete Financial Health Checks.
This role involves assisting customers with everyday banking needs and complaints via face-to-face, telephone, or digital channels in a multi-channel branch environment.
Matching Summary
As the Customer Banking Specialist, you will have in-depth conversations with customers about their banking needs, including Home Loans, Business Banking & Financial Advice.
Skills & Requirements
Must-have
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
Demonstrate in-branch technology
Problem solve and provide solutions
Champion risk-adverse culture
Nice-to-have
Building a career with CommBank
Improving financial wellbeing
Holistic customer solutions
Act with integrity
Key Requirements
Proven experience delivering exceptional Customer Service