V104 - Bilingual Intake Specialist

Job Duck

United States of America
Base: $1,142 to $1,220; bonus/equity: not specifie...
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Bilingual spanish skills required
High volume inbound outbound calls
Crm platform qase experience
** Job Duck is seeking a Bilingual Intake Specialist to connect individuals in need of legal assistance with appropriate attorneys while providing support during often stressful situations. The role requires managing high volumes of calls and maintaining detailed records, with a strong emphasis on empathy, communication, and attention to detail. **

Job Summary

  • This role connects individuals seeking legal help with the right attorneys while providing clarity and guidance during stressful situations.
  • The position thrives in a fast-paced environment where attention to detail, empathy, and clear communication are critical for protecting attorney time.
  • Job Duck offers a remote lifestyle company culture with Great Place to Work Certification every year since 2022.

Matching Summary

Match Score: 75

** Job Duck is seeking a Bilingual Intake Specialist to connect individuals in need of legal assistance with appropriate attorneys while providing support during often stressful situations. The role requires managing high volumes of calls and maintaining detailed records, with a strong emphasis on empathy, communication, and attention to detail. **

Salary

Base: $1142 to $1220; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Bilingual Spanish skills required
  • High volume inbound outbound calls
  • CRM platform Qase experience
  • VoIP systems GoTo or Teams
  • Pacific Standard Time availability

Nice-to-have

  • Empathy in stressful situations
  • Continuous improvement mindset
  • Collaborative team player
  • Attention to detail focus
  • Sales performance reporting

Key Requirements

  • Full-time position supporting referral based legal organization
  • Consistent phone based communication capability
  • Comfortable working in fast paced operational environment

Work Rights

Not specified

Tailored Resume

Cover Letter