Technical Support Specialist

Picarroinc

Bengaluru, India
On-site
Troubleshooting hardware and software
Customer communication
Documentation in crm
Provide world-class support for Picarro's gas analyzers in various applications

Job Summary

  • Provide world-class support for Picarro's gas analyzers in various applications.
  • Diagnose and resolve complex technical issues related to hardware, software, products, and systems.
  • Collaborate closely with cross-functional teams, such as sales and product marketing, to improve the overall customer experience.

Matching Summary

Provide world-class support for Picarro's gas analyzers in various applications.

Skills & Requirements

Must-have

  • Troubleshooting hardware and software
  • Customer communication
  • Documentation in CRM
  • Collaboration with cross-functional teams
  • Excellent Communication Skills
  • Strong Problem-solving skills

Nice-to-have

  • Willingness to work within changing priorities
  • Commercial awareness
  • Resourcefully work independently
  • Quickly learn complex technology

Key Requirements

  • Bachelor’s degree or equivalent experience in Engineering or Science
  • Experience in a direct customer facing role
  • Microsoft Office and Windows knowledge
  • Linux knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter