Guest Services Ambassador

ASM Global

Columbus, OH, United States
Customer service experience
Guest interaction and assistance
Information provision
As a Guest Services Ambassador, you’ll ensure every guest's visit is a memorable one, acting as a blend of navigator, information expert, and hospitality extraordinaire

Job Summary

  • As a Guest Services Ambassador, you’ll ensure every guest's visit is a memorable one, acting as a blend of navigator, information expert, and hospitality extraordinaire.
  • Essential duties include greeting guests, answering queries, providing facility and local information, handling administrative tasks, and managing rentals.
  • The role requires varying schedules, including evenings, weekends, and holidays, with a focus on meticulous customer service and a positive attitude.

Matching Summary

As a Guest Services Ambassador, you’ll ensure every guest's visit is a memorable one, acting as a blend of navigator, information expert, and hospitality extraordinaire.

Skills & Requirements

Must-have

  • Customer service experience
  • Guest interaction and assistance
  • Information provision
  • Administrative duties
  • Radio communication
  • Positive attitude

Nice-to-have

  • Ambitious thinking
  • Collaboration and bold action
  • Inclusive workplace
  • Winning team mentality
  • Attention to detail

Key Requirements

  • Minimum six months customer service experience
  • Basic computer and internet navigation skills
  • Ability to interpret schedules and maps
  • Strong interpersonal and communication skills
  • Eye/hand coordination and manual dexterity

Work Rights

Not specified

Tailored Resume

Cover Letter