Anglicare is seeking a part-time Resident Services Coordinator at Donington Court, Castle Hill, focused on delivering personalized support and enhancing resident experiences. The ideal candidate will have a strong customer service background, exceptional organizational skills, and a commitment to quality care
Job Summary
You’ll be the first point of contact for residents, their families, representatives, and supporters, ensuring they feel welcomed, heard, and supported every step of the way.
This role oversees and coordinates Higher Everyday Living services (Everyday Plus at Anglicare) within our Residential Care Homes.
You’ll get the security, stability and opportunities that come with a strong, well-established organisation that’s ready for the future.
Matching Summary
Match Score: 85
Anglicare is seeking a part-time Resident Services Coordinator at Donington Court, Castle Hill, focused on delivering personalized support and enhancing resident experiences. The ideal candidate will have a strong customer service background, exceptional organizational skills, and a commitment to quality care.
Skills & Requirements
Must-have
resident-first mindset
exceptional communication skills
strong organisational skills
proactive problem-solver
subject matter expert for IT systems
Nice-to-have
compassion and empathy
building positive relationships
contributing to innovation
collaborative approach
Key Requirements
Proven experience in customer service, hospitality, or aged care
Understanding of aged care standards
Background checks and NDIS Worker Screening Check Clearance may be required