Customer Service Representative

PLS

Los Angeles, CA, United States
Base: $17.87—$20 usd; bonus/equity: not specified;...
On-site
Providing outstanding customer service
Educating customers on products
Maintaining company quality standards
Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating them on company products and services

Job Summary

  • Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating them on company products and services.
  • Job responsibilities include ensuring all transactions are completed in compliance with regulations, maintaining a balanced cash drawer, and resolving customer complaints.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating them on company products and services.

Salary

Base: $17.87—$20 USD; Bonus/Equity: Not specified; Benefits: medical/dental/vision, 401(k), vacation

Skills & Requirements

Must-have

  • providing outstanding customer service
  • educating customers on products
  • maintaining company quality standards
  • cash handling and transaction accuracy
  • using point-of-sale system

Nice-to-have

  • English/Spanish bilingual is a plus
  • professional appearance and demeanor
  • honesty and integrity
  • teamwork and results focus

Key Requirements

  • Previous customer service experience preferred
  • Ability to engage with customers
  • Strong verbal communication skills
  • Ability to offer products and services
  • Exceptional attention to detail
  • Able to work flexible hours
  • English fluency required

Work Rights

Not specified

Tailored Resume

Cover Letter