Donor Services Specialist

Educational Media Foundation

Franklin, TN, US
Not specified; not specified; medical, dental, vis...
Remote
2 years customer service experience
High volume phone interaction capability
Strong attention to detail and organization
The role serves as the first point of contact for donors, helping them navigate accounts and supporting their goals through relational interactions

Job Summary

  • The role serves as the first point of contact for donors, helping them navigate accounts and supporting their goals through relational interactions.
  • Candidates must be comfortable sitting for 6+ hours a day with 90% of their time spent on inbound and outbound phone calls.
  • The company offers industry-leading medical, dental, vision coverage, a robust 401K match, and unique access to media industry events.

Matching Summary

The role serves as the first point of contact for donors, helping them navigate accounts and supporting their goals through relational interactions.

Salary

Not specified; Not specified; Medical, Dental, Vision, 401K, PTO included

Skills & Requirements

Must-have

  • 2 years customer service experience
  • High volume phone interaction capability
  • Strong attention to detail and organization

Nice-to-have

  • Experience with CRM or database systems
  • Ability to write in brand voice
  • Passion for nonprofit ministry mission

Key Requirements

  • Bachelor's degree or equivalent education/training
  • Minimum 2 years relevant experience preferred
  • E-Verify eligibility required for US work

Work Rights

Must have right to work in the United States (E-Verify)

Tailored Resume

Cover Letter