Service Coordinator

Shambaugh & Son

Raleigh, NC, US
Not specified; benefits: health insurance, 401(k) ...
Onsite
Experience dispatching service technicians
Hvac or construction industry background
Strong organizational and time management skills
Shambaugh & Son is seeking a Service Coordinator for their Raleigh, NC office, focusing on managing dispatch schedules for field technicians in the HVAC and construction industries. The ideal candidate should possess strong administrative support experience, excellent communication skills, and the ability to manage multiple tasks effectively

Job Summary

  • The role involves managing daily dispatch schedules for field technicians while coordinating travel arrangements and updating customers on service status.
  • Employees will process billing and payroll for work performed, ensuring accurate timecard reviews and correct charge segments.
  • The company offers comprehensive benefits including health insurance, a 401(k) match up to 6%, and 104 hours of paid time off starting immediately.

Matching Summary

Match Score: 85

Shambaugh & Son is seeking a Service Coordinator for their Raleigh, NC office, focusing on managing dispatch schedules for field technicians in the HVAC and construction industries. The ideal candidate should possess strong administrative support experience, excellent communication skills, and the ability to manage multiple tasks effectively.

Salary

Not specified; Benefits: Health Insurance, 401(k) match, 104 PTO + 10 Holidays

Skills & Requirements

Must-have

  • Experience dispatching service technicians
  • HVAC or construction industry background
  • Strong organizational and time management skills
  • Ability to work in a fast-paced environment
  • Computer literacy and software proficiency

Nice-to-have

  • Self-motivated with strong work ethic
  • Problem-solving skills
  • Eagerness to take on demands
  • Team-oriented attitude

Key Requirements

  • Heavy background in administrative support of a dispatch role
  • Prior experience dispatching Service Technicians in construction especially HVAC equipment industry preferred
  • Strong communication, organizational & time management skills

Work Rights

Not specified

Tailored Resume

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