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AIA Group is seeking a Client Management Consultant to enhance customer relationships and drive revenue growth through effective engagement with clients and intermediaries. The role emphasizes building long-term relationships, delivering consultative recommendations, and collaborating internally to optimize the customer experience.
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Job Summary
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.
You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives.
Responsible for ensuring a high level of satisfaction and increased revenue through building and maintaining effective long-term relationships with a defined customer base or intermediary.
Matching Summary
Match Score: 75
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AIA Group is seeking a Client Management Consultant to enhance customer relationships and drive revenue growth through effective engagement with clients and intermediaries. The role emphasizes building long-term relationships, delivering consultative recommendations, and collaborating internally to optimize the customer experience.
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Skills & Requirements
Must-have
client relationship management
consultative recommendation skills
collaboration with internal stakeholders
sales and profitability target achievement
customer experience optimization
Nice-to-have
strong presentation skills
planning and organizational skills
analytical skills
adaptable and versatile working style
performance driven and proactive
Key Requirements
degree in business or equivalent
relevant commercial client-facing experience
ability to handle customer complaints with urgency