Retail Store Manager

The Works Stores Ltd

Burgess Hill, United Kingdom
On-site
Lead and develop teams
Drive commercial performance
Ensure excellent customer service
As a Store Manager, you are responsible for leading your store to success, inspiring and developing your team, driving commercial performance, and ensuring every customer enjoys a welcoming, well-run, and engaging shopping experience

Job Summary

  • As a Store Manager, you are responsible for leading your store to success, inspiring and developing your team, driving commercial performance, and ensuring every customer enjoys a welcoming, well-run, and engaging shopping experience.
  • Your mission is to deliver exceptional service, spark brilliant conversations, and help customers with their shopping missions - whether it’s discovering new products they'll love, or finding the perfect gifts for someone else.
  • The Works offers a range of perks including 25% Colleague Discount, MyWorks exclusive online discounts, Family Friendly Leave, 33 days holiday, early access to wages, and a Share Scheme.

Matching Summary

As a Store Manager, you are responsible for leading your store to success, inspiring and developing your team, driving commercial performance, and ensuring every customer enjoys a welcoming, well-run, and engaging shopping experience.

Skills & Requirements

Must-have

  • Lead and develop teams
  • Drive commercial performance
  • Ensure excellent customer service
  • Manage store operations
  • Visual merchandising standards

Nice-to-have

  • Inspire creativity and play
  • Foster inclusive team culture
  • Act as a brand ambassador
  • Collaborate with central teams

Key Requirements

  • Proven experience in retail management
  • Strong leadership and people development skills
  • Commercially focused with track record of results
  • Excellent communication, planning, and organisational abilities
  • Experience managing recruitment, training, and performance

Work Rights

Not specified

Tailored Resume

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