Customer Relations Coordinator

SMILE DESIGN DENTAL PRACTICE PTE. LTD.

Singapore, Singapore
Not specified
Warm patient welcome experience
Complex appointment scheduling
Insurance claims processing
The Customer Relations Coordinator at SMILE DESIGN DENTAL PRACTICE PTE. LTD. is responsible for creating an exceptional patient experience in a high-end dental clinic through effective communication and administrative support. The role involves managing appointments, financial transactions, and patient interactions while upholding the clinic's luxury standards

Job Summary

  • The Customer Relations Coordinator serves as the primary point of contact ensuring every interaction reflects exceptional care and discretion.
  • Responsibilities include managing complex appointments, processing payments and insurance claims with strict accuracy and confidentiality.
  • The role requires maintaining luxury standards in the reception area while coordinating seamlessly with clinical and administrative teams.

Matching Summary

Match Score: 85

The Customer Relations Coordinator at SMILE DESIGN DENTAL PRACTICE PTE. LTD. is responsible for creating an exceptional patient experience in a high-end dental clinic through effective communication and administrative support. The role involves managing appointments, financial transactions, and patient interactions while upholding the clinic's luxury standards.

Skills & Requirements

Must-have

  • Warm patient welcome experience
  • Complex appointment scheduling
  • Insurance claims processing
  • Luxury standard ambience maintenance
  • Patient confidentiality adherence

Nice-to-have

  • Tactful complaint resolution skills
  • Marketing activity assistance
  • Digital paperwork proficiency
  • Team coordination support

Key Requirements

  • Experience in high-end service environments
  • Proficiency with clinic management software
  • Strong communication and interpersonal skills

Work Rights

Not specified

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