Service Advisor

Lithia Ford of Roseburg

Roseburg, OR, United States
Commission pyy plan with base + incentives; not sp...
On-site
Initiating automotive services and repairs
Communicating between customer and technician
Developing service estimates
Lithia Ford of Roseburg is seeking a motivated Service Advisor to enhance their growing team. The role involves facilitating communication between customers and technicians, developing service estimates, and maintaining customer records, while providing top-notch training and support to employees

Job Summary

  • As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • We offer best in class industry benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.

Matching Summary

Match Score: 85

Lithia Ford of Roseburg is seeking a motivated Service Advisor to enhance their growing team. The role involves facilitating communication between customers and technicians, developing service estimates, and maintaining customer records, while providing top-notch training and support to employees.

Salary

Commission pay plan with base and incentives; Not specified; Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Initiating automotive services and repairs
  • Communicating between customer and technician
  • Developing service estimates
  • Administering manufacturer warranty

Nice-to-have

  • Team player focused on customer service
  • Basic mechanical understanding of automobiles

Key Requirements

  • Previous Service Advisor experience
  • Valid driver's license
  • Prior experience as an automotive technician
  • High School graduate or equivalent

Work Rights

Not specified

Tailored Resume

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