Customer Relationship Specialist Pt - Bowral

Bank of Queensland

Bowral, Australia
Not specified; not specified; comprehensive benefi...
Not specified
Outstanding customer service delivery
Proactive lead management skills
Strong written and verbal communication
The Bank of Queensland is seeking a Customer Relationship Specialist in Bowral, Australia, to deliver exceptional customer service and support clients in exploring their financial needs. The ideal candidate will have experience in retail banking and a passion for building customer relationships in a collaborative environment

Job Summary

  • The purpose of this position is to provide outstanding customer service by identifying and supporting customers to explore their current and future financial needs.
  • BOQ Group offers a comprehensive benefits package including flexible working arrangements, discounted financial products, and paid parental leave with no minimum requirements.
  • The role works closely with the Branch Manager to develop customer relationships through regular contact, proactive lead management, and executing customer loan maintenance needs.

Matching Summary

Match Score: 85

The Bank of Queensland is seeking a Customer Relationship Specialist in Bowral, Australia, to deliver exceptional customer service and support clients in exploring their financial needs. The ideal candidate will have experience in retail banking and a passion for building customer relationships in a collaborative environment.

Salary

Not specified; Not specified; Comprehensive benefits package including salary sacrificing options

Skills & Requirements

Must-have

  • Outstanding customer service delivery
  • Proactive lead management skills
  • Strong written and verbal communication
  • Technical financial systems proficiency
  • Attention to detail in operations

Nice-to-have

  • Retail banking industry experience
  • Consumer lending exposure
  • Collaborative team environment mindset
  • Can-do attitude towards challenges
  • Passion for building long-lasting relationships

Key Requirements

  • Experience in retail banking industry
  • Exposure to consumer lending
  • Background screening compliance under AML/CTF Act

Work Rights

Not specified

Tailored Resume

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