Guest Experience Lead | Ponsonby

Lululemon

Auckland, Auckland, New Zealand
Base: competitive; bonus: team-based bonus program...
On-site
1 year retail or customer experience
Leading mentoring or delegating with others
Legally authorized to work in new zealand
Lululemon is seeking a Guest Experience Lead for their Auckland store, responsible for delivering an exceptional in-store experience while leading a team. The ideal candidate will have retail or customer experience, demonstrate leadership qualities, and foster an inclusive environment

Job Summary

  • The Guest Experience Lead is responsible for ensuring all guests receive a quality in-store experience through technical product education and exceptional service.
  • This role involves leading the floor, reviewing daily business data to drive sales goals, and participating in the store's hiring process.
  • Lululemon offers a total rewards program including competitive base pay, team-based bonuses, paid time off, and generous employee discounts.

Matching Summary

Match Score: 85

Lululemon is seeking a Guest Experience Lead for their Auckland store, responsible for delivering an exceptional in-store experience while leading a team. The ideal candidate will have retail or customer experience, demonstrate leadership qualities, and foster an inclusive environment.

Salary

Base: Competitive; Bonus: Team-based bonus program; Benefits: Paid time off, employee discounts, fitness classes, parenthood top up

Skills & Requirements

Must-have

  • 1 year retail or customer experience
  • leading mentoring or delegating with others
  • legally authorized to work in New Zealand

Nice-to-have

  • High school diploma equivalent or above
  • 1 year of retail sales leadership experience
  • creating an inclusive environment

Key Requirements

  • 1 year retail or customer experience
  • Experience in leading mentoring or delegating
  • Legal authorization to work in New Zealand

Work Rights

Must be legally authorized to work in New Zealand

Tailored Resume

Cover Letter