Director – Service Delivery And Operations, Finance Shared Services
Genesys
Manila, Philippines
Hybrid
Strong foundation in accounting principles
Experience managing senior leaders
Deep understanding of service delivery governance
The Director is responsible for leading the day-to-day operations of Record to Insight, Global Expense Management, and Professional Services Finance Operations
Job Summary
The Director is responsible for leading the day-to-day operations of Record to Insight, Global Expense Management, and Professional Services Finance Operations.
This role requires a strong foundation in accounting principles and financial operations to ensure the accuracy, integrity, and timeliness of financial processes.
Genesys employs more than 6,000 people globally who embrace empathy and cultivate collaboration to succeed while offering independence to make a larger impact.
Matching Summary
The Director is responsible for leading the day-to-day operations of Record to Insight, Global Expense Management, and Professional Services Finance Operations.
Skills & Requirements
Must-have
Strong foundation in accounting principles
Experience managing senior leaders
Deep understanding of service delivery governance
10+ years of team leadership experience
Shared Service Center work experience required
Nice-to-have
Experience working with Big 4 audit firms
Familiarity with Workday ERP systems
Ability to adapt to changing business needs
Strong problem-solving abilities for operational issues