Fashion Support Consultant (czech And Slovak - Speaking) - Remote (spain)in02

Concentrix

Barcelona, Spain
Base: 19,600 euros grosspyear; bonus: up to 1,200 ...
Fully remote
Bilingual in czech and slovak
Advanced english proficiency
Customer care skills
This role involves taking incoming customer calls via telephone, email, voicemail, and chats to solve user demands

Job Summary

  • This role involves taking incoming customer calls via telephone, email, voicemail, and chats to solve user demands.
  • The company offers full paid training on the company and project along with career development programs and specialized courses.
  • Employees can work remotely from anywhere in Spain while earning a gross salary of 19,600 euros plus potential bonuses.

Matching Summary

This role involves taking incoming customer calls via telephone, email, voicemail, and chats to solve user demands.

Salary

Base: 19,600 euros gross/year; Bonus: Up to 1,200 euros gross/year; Benefits: Full paid training, career development programs

Skills & Requirements

Must-have

  • Bilingual in Czech and Slovak
  • Advanced English proficiency
  • Customer care skills
  • Call management system usage
  • SLA adherence

Nice-to-have

  • Excellent communication skills
  • Adaptability to changing needs
  • Ownership of call resolution
  • IT platform working knowledge

Key Requirements

  • Proficiency in Czech and Slovak languages
  • Advanced level of English
  • Experience with Windows/MS Office applications

Work Rights

Not specified

Tailored Resume

Cover Letter