After Hours Optimiser

nbn

Rotating night shifts (7pm-7am, monday-friday, plus weekends)
After hours operations coordination
Real-time jeopardy management
Technician query response
The After Hours Optimiser position at nbn is a critical role focused on ensuring smooth and customer-centered delivery of field operations during after-hours shifts, with responsibilities including technician coordination and real-time problem-solving. The company values inclusivity and offers flexible working arrangements, along with a commitment to building Australia's future through its telecommunications infrastructure

Job Summary

  • You will play a vital role in supporting the safe, smooth and customer centred delivery of field operations outside standard business hours.
  • Your work will involve monitoring real-time jeopardy management across multiple channels, responding to technician queries, and reallocating tasks where needed to keep schedules on track.
  • nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected.

Matching Summary

Match Score: 85

The After Hours Optimiser position at nbn is a critical role focused on ensuring smooth and customer-centered delivery of field operations during after-hours shifts, with responsibilities including technician coordination and real-time problem-solving. The company values inclusivity and offers flexible working arrangements, along with a commitment to building Australia's future through its telecommunications infrastructure.

Skills & Requirements

Must-have

  • After hours operations coordination
  • Real-time jeopardy management
  • Technician query response
  • Stakeholder communication
  • HSE checkpoints
  • Risk management

Nice-to-have

  • Composed and attentive
  • Collaborative approach
  • Managing competing priorities
  • Warm and clear communication
  • Creating structure in dynamic situations

Key Requirements

  • Experience in planning, scheduling or dispatch
  • Full working rights in Australia

Work Rights

Full working rights required

Tailored Resume

Cover Letter