Patient Service Representative-front Desk- Redrock Digestive Health Clinic

Doctor Relocation LLC

St George, Utah, US
Base: $17.86 - $23.22; bonus/equity: not specified...
Not specified
Professional etiquette and communication
Resolving patient needs
Computer literacy
The Patient Service Representative (PSR) position at the Redrock Digestive Health Clinic involves being the first point of contact for patients and ensuring a high level of customer satisfaction. Candidates should possess strong communication and customer service skills, with the ability to manage patient intake processes effectively

Job Summary

  • The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients, embodying Intermountain values and focusing on establishing collaborative relationships.
  • This role ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients.
  • The position offers a generous benefits package covering a wide range of programs to foster a sustainable culture of wellness.

Matching Summary

Match Score: 75

The Patient Service Representative (PSR) position at the Redrock Digestive Health Clinic involves being the first point of contact for patients and ensuring a high level of customer satisfaction. Candidates should possess strong communication and customer service skills, with the ability to manage patient intake processes effectively.

Salary

Base: $17.86 - $23.22; Bonus/Equity: Not specified; Benefits: Generous benefits package

Skills & Requirements

Must-have

  • Professional etiquette and communication
  • Resolving patient needs
  • Computer literacy
  • Time management
  • Cash management

Nice-to-have

  • Collaboration and teamwork
  • Confidentiality
  • Customer service excellence
  • Critical thinking and situational awareness

Key Requirements

  • Six months of customer service experience
  • Demonstrated basic computer skills
  • Professional manner and strong interpersonal skills
  • Ability to work collaboratively
  • Ability to protect patient privacy and confidentiality

Work Rights

Not specified

Tailored Resume

Cover Letter