T2 - Associate Customer Service

Alight Solutions

Deliver timely and accurate information
Identify process improvements
Resolve participant issues
Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life

Job Summary

  • Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.
  • An associate is responsible for ensuring we deliver timely and accurate information to all participants.
  • We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Matching Summary

Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

Skills & Requirements

Must-have

  • deliver timely and accurate information
  • identify process improvements
  • resolve participant issues
  • maintain quality scores
  • articulate complex client plans

Nice-to-have

  • Champion People
  • Grow with Purpose
  • Be Alight
  • logical reasoning and critical thinking

Key Requirements

  • Bachelor’s degree in B.Com, B.A, BBA
  • 2-4 years of work experience
  • Excellent verbal and written communication skills
  • Can work evening/night shifts
  • Basic computer knowledge (MS-Office, Excel)
  • Good analytical skills & attention to detail

Work Rights

Not specified

Tailored Resume

Cover Letter