Support Engineer IV - AMZ10037951

Amazon Com Services LLC

Austin, Texas, US
Base: $90,400pyear to $158,200pyear; bonus/equity:...
On-site
Linux or windows systems administration
Database administration mysql oracle postgresql
Network administration dns tcp/ip bgp
The role involves providing advanced troubleshooting for critical, highly complex customer problems spanning multiple AWS services

Job Summary

  • The role involves providing advanced troubleshooting for critical, highly complex customer problems spanning multiple AWS services.
  • Candidates will work with development teams to improve end-to-end service support and drive communication during critical events.
  • The position offers a salary range of $90,400 to $158,200 per year along with equity and comprehensive benefits.

Matching Summary

The role involves providing advanced troubleshooting for critical, highly complex customer problems spanning multiple AWS services.

Salary

Base: $90,400/year to $158,200/year; Bonus/Equity: Equity and sign-on payments may be provided; Benefits: Full range of medical, financial, and other benefits

Skills & Requirements

Must-have

  • Linux or Windows systems administration
  • Database administration MySQL Oracle PostgreSQL
  • Network administration DNS TCP/IP BGP
  • Programming languages Python Java C++ Node.js
  • AWS cloud architecture and migration

Nice-to-have

  • Mentoring junior support engineers
  • Creating technical tutorials and videos
  • Experience with DevOps tools Chef Puppet
  • Strong customer communication skills
  • Working with NoSQL technologies DynamoDB Redis

Key Requirements

  • Bachelor's degree in Computer Science or related field
  • One year of experience in Linux/Windows administration
  • Three years of experience equivalent to Bachelor's degree
  • Experience with database administration or NoSQL technologies
  • Network administration or programming language proficiency

Work Rights

Not specified

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