Senior Customer Success Manager

TELUS Health

Melbourne, Australia
Competitive salary; generous commission scheme; co...
Fully remote
5+ years in enterprise account management
Proven track record managing large enterprise contracts
Experience with hr or eap programs
This role involves serving as a trusted strategic advisor to C-suite executives while managing a portfolio of 3-10 enterprise accounts

Job Summary

  • This role involves serving as a trusted strategic advisor to C-suite executives while managing a portfolio of 3-10 enterprise accounts.
  • The position offers a competitive salary package with a generous commission scheme, two dedicated Wellbeing Days annually, and comprehensive insurance coverage.
  • Candidates will drive significant revenue growth by identifying upsell opportunities for premium services including onsite counselling and bespoke wellness solutions.

Matching Summary

This role involves serving as a trusted strategic advisor to C-suite executives while managing a portfolio of 3-10 enterprise accounts.

Salary

Competitive salary; Generous commission scheme; Comprehensive insurance coverage

Skills & Requirements

Must-have

  • 5+ years in enterprise account management
  • Proven track record managing large enterprise contracts
  • Experience with HR or EAP programs
  • Ability to influence C-suite stakeholders
  • Proficiency in CRM systems like Salesforce

Nice-to-have

  • Strategic acumen for complex organisational dynamics
  • Consultative approach to uncovering growth opportunities
  • Resilience in navigating changing business environments
  • Advanced financial acumen for contract management
  • Strong commercial mindset for closing deals

Key Requirements

  • Minimum 5+ years experience in account management or customer success
  • Bachelor's Degree in Business, Human Resources, Psychology, or related field
  • Right to work in Australia

Work Rights

Not specified

Tailored Resume

Cover Letter