As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
You’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
We’re determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples and you’ll be part of a community that’ll support you professionally and personally, every step of the way.
Matching Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
Provide banking technology education
Problem-solve and provide solutions
Champion risk-adverse culture
Nice-to-have
Positive impact on customer lives
Holistic customer solutions
Career growth with CommBank
Support Aboriginal and Torres Strait Islander Peoples
Key Requirements
Proven experience in Financial Services, Retail or Hospitality
Excellent communication skills
Ability to articulate financial terms clearly
Ability to ask the right questions and find solutions