Cisco Customer Success Representative - German Speaking

INGRAM MICRO

Barcelona, Spain
Hybrid
Native german language proficiency
Excellent verbal and written english skills
1-2 years sales or account management experience
Ingram Micro is seeking a Cisco Customer Success Representative who is fluent in German to support their European partners from their Barcelona office. The role focuses on enhancing customer experience and driving revenue growth through effective partner engagement and support

Job Summary

  • The role focuses on ensuring partners receive the best customer experience possible while acting as the initial point of contact for Cisco accounts.
  • Success is measured by ongoing partner Net Revenue Retention and minimizing churn within the aligned European territory.
  • Ingram Micro offers an entrepreneurial environment within a Fortune 100 company where you will help shape the future of the global IT ecosystem.

Matching Summary

Match Score: 85

Ingram Micro is seeking a Cisco Customer Success Representative who is fluent in German to support their European partners from their Barcelona office. The role focuses on enhancing customer experience and driving revenue growth through effective partner engagement and support.

Skills & Requirements

Must-have

  • Native German language proficiency
  • Excellent verbal and written English skills
  • 1-2 years sales or account management experience
  • Bachelor's degree or relevant experience
  • Strong analytical and problem-solving skills

Nice-to-have

  • Previous SaaS, IaaS or Cloud technology experience
  • Experience troubleshooting in dynamic environments
  • Self-starter with a competitive attitude
  • Ability to work through ambiguity
  • Passion for driving exceptional customer experience

Key Requirements

  • Minimum 1-2 years experience in sales or customer success
  • Bachelor's degree required
  • Native German speaker with excellent English
  • Location: Barcelona, Spain

Work Rights

Not specified

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