Base: circa £26,500 depending on skills/experience...
Flexible working hours considered; specifics not detailed.
Target-driven customer service environment experience
Gcse grade c in english and mathematics
Technical vetting of sewer and build over applications
Anglian Water is looking for a Connections Support Advisor to join their customer service team in Lincoln. This role focuses on delivering exceptional customer experiences throughout connection and build processes while ensuring compliance and effective communication with various stakeholders
Job Summary
This role involves delivering outstanding customer service while technically vetting and processing applications for sewer connections and build overs.
The position is target-driven and requires balancing commercial focus with regulatory compliance to protect Anglian Water assets.
Employees receive comprehensive benefits including private health care, a double-matched pension scheme up to 18%, and flexible working hours.
Matching Summary
Match Score: 85
Anglian Water is looking for a Connections Support Advisor to join their customer service team in Lincoln. This role focuses on delivering exceptional customer experiences throughout connection and build processes while ensuring compliance and effective communication with various stakeholders.
Salary
Base: Circa £26,500 depending on skills/experience; Bonus/Equity: Bonus scheme available; Benefits: Private health care, 25 days annual leave, double-matched pension
Skills & Requirements
Must-have
Target-driven customer service environment experience
GCSE Grade C in English and Mathematics
Technical vetting of sewer and build over applications
Multi-channel communication skills (phone, chat, email)