Customer Service Representative - Patient Registration Team Lead

R1 RCM Inc.

Mequon, WI, United States
Base: $18.06 - $29.19 ph; bonus/equity: not specif...
Customer service experience
Quick study with technology
Type and answer phones
This position will oversee the day-to-day performance metrics for Patient Experience Specialists including assisting in the planning, organizing, directing, coordinating and controlling any and all activities and resources which directly or indirectly impact the timely and accurate processing of patients

Job Summary

  • This position will oversee the day-to-day performance metrics for Patient Experience Specialists including assisting in the planning, organizing, directing, coordinating and controlling any and all activities and resources which directly or indirectly impact the timely and accurate processing of patients.
  • Responsible for creating and maintaining a positive, upbeat, people oriented departmental culture by maximizing team member moral and engagement.
  • Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world.

Matching Summary

This position will oversee the day-to-day performance metrics for Patient Experience Specialists including assisting in the planning, organizing, directing, coordinating and controlling any and all activities and resources which directly or indirectly impact the timely and accurate processing of patients.

Salary

Base: $18.06 - $29.19 per hour; Bonus/Equity: Not specified; Benefits: competitive benefits package

Skills & Requirements

Must-have

  • Customer service experience
  • Quick study with technology
  • Type and answer phones
  • Handle illness and injuries
  • Up to date on all vaccinations
  • Pass drug test and background check

Nice-to-have

  • Positive upbeat people oriented culture
  • Maximize team member morale and engagement
  • Contribute think boldly create meaningful work

Key Requirements

  • High School Diploma or GED
  • Excellent customer service experience

Work Rights

Not specified

Tailored Resume

Cover Letter