Client Care Advisor (veterinary Receptionist)

My Pets Vets

Leigh, United Kingdom
Base: £26,701 py; bonus/equity: not specified; ben...
Onsite
Customer-facing role experience
Diary management and booking appointments
Telephone and email communication skills
My Pets Vets is seeking a Client Care Advisor (Veterinary Receptionist) in Leigh, UK, to join their front-of-house team on a full-time basis. The role involves providing exceptional customer service to pet owners, managing appointments, and performing administrative tasks, all while working in a supportive and growth-oriented environment

Job Summary

  • The role involves welcoming clients and pets warmly while managing the diary for appointments and surgical procedures.
  • Employees receive 5 weeks of holiday plus bank holidays, birthday leave, and access to a comprehensive wellness program.
  • My Pets Vets is part of Linnaeus and Mars Veterinary Health, offering career progression and a supportive growth-oriented environment.

Matching Summary

Match Score: 85

My Pets Vets is seeking a Client Care Advisor (Veterinary Receptionist) in Leigh, UK, to join their front-of-house team on a full-time basis. The role involves providing exceptional customer service to pet owners, managing appointments, and performing administrative tasks, all while working in a supportive and growth-oriented environment.

Salary

Base: £26,701 per annum; Bonus/Equity: Not specified; Benefits: 5 weeks holiday, pension, staff discount, E-car scheme

Skills & Requirements

Must-have

  • Customer-facing role experience
  • Diary management and booking appointments
  • Telephone and email communication skills
  • Payment processing duties
  • 40 hours per week availability

Nice-to-have

  • Previous veterinary reception experience
  • Passion for providing care to animals
  • Dynamic and forward-thinking environment fit
  • Pro-active communication style
  • Team-oriented supportive culture

Key Requirements

  • Experience in customer-facing roles
  • Previous reception experience highly desirable

Work Rights

Not specified

Tailored Resume

Cover Letter