Senior Marketing Manager – Customer Engagement

SEEK

Cremorne, Victoria, Australia
On-site
Apac customer engagement strategy
Data-driven experiences
Regional strategy implementation
SEEK is seeking a Senior Marketing Manager for Customer Engagement to lead its APAC strategy implementation, focusing on creating data-driven customer experiences across multiple markets. The ideal candidate will possess significant experience in CRM and growth marketing, and will play a crucial role in optimizing customer journeys and enhancing brand engagement

Job Summary

  • This role leads SEEK's APAC customer engagement strategy implementation, bringing data-driven experiences to life across candidates and hirers in 8 markets.
  • You will own multi-year APAC engagement strategy implementation for candidates and hirers, translating ambition into clear OKRs and success measures.
  • SEEK strives to support employee wellbeing by providing an amazing experience at work, leading to being named AFR BOSS Top 10 Best Places to Work in Technology.

Matching Summary

Match Score: 85

SEEK is seeking a Senior Marketing Manager for Customer Engagement to lead its APAC strategy implementation, focusing on creating data-driven customer experiences across multiple markets. The ideal candidate will possess significant experience in CRM and growth marketing, and will play a crucial role in optimizing customer journeys and enhancing brand engagement.

Skills & Requirements

Must-have

  • APAC customer engagement strategy
  • data-driven experiences
  • regional strategy implementation
  • multi-market, multi-channel experience
  • leading high-performing teams
  • Salesforce Marketing Cloud expertise

Nice-to-have

  • thought leadership
  • continuous optimisation
  • cross-market collaboration
  • AI adoption
  • inclusive culture

Key Requirements

  • Significant experience in CRM, lifecycle or growth marketing
  • Demonstrated experience leading high-performing teams in matrixed organisations
  • Deep expertise in Salesforce Marketing Cloud
  • Proven track record designing complex customer journeys
  • Strong analytical skills
  • Excellent stakeholder management and collaboration skills
  • Eligible right to work

Work Rights

Eligible right to work

Tailored Resume

Cover Letter