Customer Experience Executive

AUREUS (RIVERVALE MALL) PTE. LTD.

Singapore, Singapore
Not specified; various performance + incentive bon...
Not specified (potential for hybrid or onsite depending on retail hours)
1-2 years customer service experience
Available for retail hours and weekends
Strong written and spoken english proficiency
Aureus Group is seeking a Customer Experience Executive to enhance its customer service and sales initiatives at its music school in Singapore. The ideal candidate will have a background in customer service, be adaptable to a fast-paced environment, and possess strong communication skills

Job Summary

  • The role involves conducting daily sales calls to achieve monthly lead generation and enrollment targets.
  • Candidates will provide excellent customer service to mitigate student turnover and support center growth.
  • The company offers performance bonuses, medical coverage, and complimentary music lessons as part of the benefits package.

Matching Summary

Match Score: 85

Aureus Group is seeking a Customer Experience Executive to enhance its customer service and sales initiatives at its music school in Singapore. The ideal candidate will have a background in customer service, be adaptable to a fast-paced environment, and possess strong communication skills.

Salary

Not specified; Various Performance and Incentive Bonuses; Medical and Insurance Coverage included

Skills & Requirements

Must-have

  • 1-2 years customer service experience
  • Available for retail hours and weekends
  • Strong written and spoken English proficiency

Nice-to-have

  • Bilingual or trilingual language skills
  • Passion for music education
  • Extroverted and outgoing personality

Key Requirements

  • 1-2 years specializing in customer service field
  • Must be available to work retail hours
  • Strong proficiency in written and spoken English

Work Rights

Not specified

Tailored Resume

Cover Letter