[한국화이자제약] Medical Information Customer Experience Specialist（1 Year Contract）
pfizer.de
Hybrid
Handling medical inquiries in english and korean
Compliance with global and local regulatory policies
Documentation within inquiry and content management systems
The Medical Information Customer Experience Specialist provides unsolicited technical and medical information across multiple countries in the KANZ region in compliance with regulatory policies
Job Summary
The Medical Information Customer Experience Specialist provides unsolicited technical and medical information across multiple countries in the KANZ region in compliance with regulatory policies.
They support onboarding customers to Pfizer channel platforms and contribute to improving customer-centric processes and frontline content.
The role involves collaboration across teams, participation in MI projects, and representing Medical Information in Pfizer Country Office activities.
Matching Summary
The Medical Information Customer Experience Specialist provides unsolicited technical and medical information across multiple countries in the KANZ region in compliance with regulatory policies.
Skills & Requirements
Must-have
Handling medical inquiries in English and Korean
Compliance with global and local regulatory policies
Documentation within inquiry and content management systems
Fluent spoken and written English and Korean
Ability to work in a virtual, matrixed environment
Proficiency in Microsoft Office
Nice-to-have
Biomedical literature evaluation
Medical writing and clinical data summarizing
Experience onboarding patients to digital medical programs
Flexible working hours across multiple cultures
Contributing to content creation and process improvement
Key Requirements
Health Care Professional or Life Science Degree
1-2 years experience in Medical Information or patient/health counselling