Gruppenleitung Leitstelle (m/w/d)

AKN Eisenbahn AG

Unknown, Germany
On-site
Leitstellenhandbuch creation and maintenance
Training and instruction for control center staff
Interface coordination and development
AKN Eisenbahn AG is seeking a Gruppenleitung Leitstelle (m/w/d) to oversee the operation and continuous improvement of their dispatch center. The ideal candidate should have a background in logistics or operations management, along with strong leadership skills and a commitment to safety and quality

Job Summary

  • You will be involved in the creation and maintenance of the control center manual, plan and conduct training, and coordinate interfaces with internal and external stakeholders.
  • You will actively contribute to the personnel and technical development of the control center, support personnel scheduling, and organize/optimize emergency measures.
  • The company offers an unlimited employment contract in a future-oriented work environment with exciting projects, attractive remuneration, and extensive social benefits.

Matching Summary

Match Score: 85

AKN Eisenbahn AG is seeking a Gruppenleitung Leitstelle (m/w/d) to oversee the operation and continuous improvement of their dispatch center. The ideal candidate should have a background in logistics or operations management, along with strong leadership skills and a commitment to safety and quality.

Skills & Requirements

Must-have

  • Leitstellenhandbuch creation and maintenance
  • Training and instruction for control center staff
  • Interface coordination and development
  • Personnel and technical development of control center
  • Emergency measure organization and optimization
  • Operational quality assurance and improvement

Nice-to-have

  • Strategic thinking and organized work style
  • High safety awareness and reliability
  • Resilience and emotional stability
  • Customer and service orientation
  • Empathy and professional demeanor

Key Requirements

  • 3+ years of experience in dispatching
  • Experience in planning and controlling operational processes
  • Fluent German (C1)
  • System affinity (MS Office, RBL, IVU.control)
  • Willingness for shift work

Work Rights

Not specified

Tailored Resume

Cover Letter