Loss Mitigation Liaison Ii

Mtbachelor

Clanton, Alabama, United States of America
Base: $26.00 - $43.34 hourly (usd); bonus/equity: ...
Inbound and outbound mortgage calls
Loss mitigation documentation review
Compliance with state and federal laws
This position is responsible for acting as the Single Point of Contact throughout the loss mitigation process, from package collection through decision and closing, as well as through the foreclosure process

Job Summary

  • This position is responsible for acting as the Single Point of Contact throughout the loss mitigation process, from package collection through decision and closing, as well as through the foreclosure process.
  • The role includes assisting management with projects, training new employees, and providing subject matter expertise to the team.
  • M&T Bank offers a competitive hourly pay range and promotes an environment that supports belonging and reflects the M&T Bank brand.

Matching Summary

This position is responsible for acting as the Single Point of Contact throughout the loss mitigation process, from package collection through decision and closing, as well as through the foreclosure process.

Salary

Base: $26.00 - $43.34 Hourly (USD); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Inbound and outbound mortgage calls
  • Loss mitigation documentation review
  • Compliance with state and federal laws
  • Customer service and communication skills
  • Mortgage servicing system documentation
  • Mentoring new hires

Nice-to-have

  • Knowledge of M&T systems
  • Mortgage collections experience
  • Project assistance and training
  • Process feedback and improvement
  • Promote inclusive work environment

Key Requirements

  • Minimum 5 years combined education/work experience
  • At least 2 years collections or customer service experience
  • Minimum 1 year SPOC experience
  • Ability to communicate professionally by phone
  • Proficiency with word processing and spreadsheet software
  • Bachelor’s degree preferred

Work Rights

Not specified

Tailored Resume

Cover Letter