Dcose Manager, Data Center Operations Support Engineering

Amazon

United States, OH, United States
133,000.00 - 180,000.00 usd annually py
On-site
Technical subject matter experts
Data center operations support
Root cause analysis
Manage a team of 6-10 Support Engineers engaged in supporting Data Center Operations teams through tactical technical escalations, strategic systemic issue management, and large scale investigations

Job Summary

  • Manage a team of 6-10 Support Engineers engaged in supporting Data Center Operations teams through tactical technical escalations, strategic systemic issue management, and large scale investigations.
  • Oversee process change, provide proactive and reactive support for ongoing issues, and act as an advocate for Data Center Operations throughout the Data Center Community within AWS.
  • Engage with partner teams, drive change, and provide metrics and data to help define the goals of the business.

Matching Summary

Manage a team of 6-10 Support Engineers engaged in supporting Data Center Operations teams through tactical technical escalations, strategic systemic issue management, and large scale investigations.

Salary

133,000.00 - 180,000.00 USD annually

Skills & Requirements

Must-have

  • Technical Subject Matter Experts
  • Data Center Operations Support
  • Root cause analysis
  • Process change oversight
  • Tactical technical escalations
  • Strategic systemic issue management

Nice-to-have

  • Work Hard, Have Fun, Make History
  • Inclusive culture
  • Bold ideas
  • Work-life harmony
  • Continuous learning

Key Requirements

  • US Citizen
  • Active TS/SCI security clearance with polygraph

Work Rights

Must have US citizenship and active TS/SCI with polygraph

Tailored Resume

Cover Letter