Value-added Services Specialist

HP, Inc.

Base: $65,600 to $101,000 annually; bonus/equity: ...
Not specified
Product configuration, kitting, labeling, bundling
Data analytics and process mapping
Supply chain, sales, customer service collaboration
The Value-Added Services Specialist at HP, Inc. is responsible for designing and optimizing service offerings within distribution operations, focusing on customized solutions to enhance customer satisfaction. The role requires collaboration with various teams and extensive use of data analytics to improve service processes

Job Summary

  • The Value-Added Services Specialist is responsible for designing, implementing, and optimizing value-added service offerings within HP’s distribution operations.
  • Key responsibilities include managing end-to-end execution of VAS, analyzing processes for improvement, and collaborating with cross-functional teams to design and implement new offerings.
  • HP offers a comprehensive benefits package including health, dental, vision insurance, generous time off policies, and paid parental leave.

Matching Summary

Match Score: 85

The Value-Added Services Specialist at HP, Inc. is responsible for designing and optimizing service offerings within distribution operations, focusing on customized solutions to enhance customer satisfaction. The role requires collaboration with various teams and extensive use of data analytics to improve service processes.

Salary

Base: $65,600 to $101,000 annually; Bonus/Equity: additional opportunities; Benefits: comprehensive package

Skills & Requirements

Must-have

  • Product configuration, kitting, labeling, bundling
  • Data analytics and process mapping
  • Supply chain, Sales, Customer Service collaboration
  • Quality, safety, and compliance standards
  • Develop and maintain SOPs for VAS
  • Monitor and report on KPIs

Nice-to-have

  • Continuous improvement culture
  • Customer focus and operational excellence
  • Digital tools and automation implementation

Key Requirements

  • Bachelor’s degree or equivalent practical experience
  • 3-5 years in distribution, contract manufacturing, or electronics fulfillment
  • Proficiency with ERP, WMS, and manufacturing-execution modules
  • Proficiency with Excel and data-visualization tools (Power BI/Tableau)

Work Rights

Not specified

Tailored Resume

Cover Letter