The HR Shared Services Specialist will be responsible for the interactions on the moments that matter between Airbus team members and the suite of services provided by North America Human Resources & Workplace
Job Summary
The HR Shared Services Specialist will be responsible for the interactions on the moments that matter between Airbus team members and the suite of services provided by North America Human Resources & Workplace.
Support the operational/ administrative process for all personnel actions for employees, temps and interns.
Demonstrate first class customer service to employees at all times via phones, live chat and case management channels.
Matching Summary
The HR Shared Services Specialist will be responsible for the interactions on the moments that matter between Airbus team members and the suite of services provided by North America Human Resources & Workplace.
Skills & Requirements
Must-have
HR Shared Services Specialist
employee onboarding and offboarding
HRIS data management
customer service via phone and chat
personnel action processing
Nice-to-have
positive culture and employee experience
employee engagement activities
cross-departmental collaboration
Key Requirements
Bachelors' degree in Human Resources Management or equivalent experience
3 years demonstrated practical experience in HR
Experience working with IT systems and data
Experience managing multiple employee requests
Experience working with employees via chat, in person and phone
Working knowledge of HRIS and applicant tracking systems