Office Manager, Collision

Hendrickautomotivegroupjobs

McKinney, Texas, USA
**
Collision center operations
Customer satisfaction
Insurance company communication
** The Office Manager position at Hendrick Automotive Group in McKinney, Texas, focuses on overseeing operations in the Collision Center, ensuring customer satisfaction, and managing staff. The ideal candidate should possess supervisory experience in the automotive field and have strong interpersonal skills, while the role offers a collaborative environment aligned with core values emphasizing integrity, teamwork, and customer commitment. **

Job Summary

  • The Collision Center Supervisor is responsible for the performance results, department supervision, and customer satisfaction in the Collision Center.
  • This role oversees and accurately estimates necessary repairs and the cost of repairs to customer vehicles, while also training and supervising department employees.
  • Key responsibilities include communicating with insurance companies, developing vendor relationships, and maintaining high CSI standards.

Matching Summary

Match Score: 75

** The Office Manager position at Hendrick Automotive Group in McKinney, Texas, focuses on overseeing operations in the Collision Center, ensuring customer satisfaction, and managing staff. The ideal candidate should possess supervisory experience in the automotive field and have strong interpersonal skills, while the role offers a collaborative environment aligned with core values emphasizing integrity, teamwork, and customer commitment. **

Skills & Requirements

Must-have

  • Collision Center operations
  • Customer satisfaction
  • Insurance company communication
  • Employee training and supervision
  • Repair cost estimation

Nice-to-have

  • Servant Leadership
  • Teamwork through Trust & Respect
  • Integrity
  • Commitment to Customer Enthusiasm
  • Passion for Winning
  • Accountability at All Levels
  • Commitment to Continuous Improvement

Key Requirements

  • Associate Degree
  • 3-5 years of work experience
  • Thorough knowledge of body repair methods
  • Supervisory experience preferred
  • Intermediate knowledge of Microsoft Office products
  • Intermediate ability with Collision Center Management System
  • Valid Driver's License

Work Rights

Not specified

Tailored Resume

Cover Letter