Automotive Fixed Operations Manager

Crater Lake Ford

Medford, OR, United States
On-site
Manage service and parts staff
Ensure exceptional customer service
Attain performance targets
Crater Lake Ford is seeking a Fixed Operations Manager to oversee service and parts departments, ensuring exceptional customer service and adherence to performance targets. The role includes recruiting, training staff, managing customer engagement, and maintaining compliance with company policies

Job Summary

  • The Fixed Operations Manager manages the activities of all Service and Parts related staff ensuring exceptional customer service and the attainment of Lithia’s performance targets.
  • This individual is responsible for the hiring, training and development of all related personnel.
  • We offer best in class industry benefits including competitive pay, opportunities for career advancement, medical, dental and vision plans, and a 401(k) Retirement Plan.

Matching Summary

Match Score: 85

Crater Lake Ford is seeking a Fixed Operations Manager to oversee service and parts departments, ensuring exceptional customer service and adherence to performance targets. The role includes recruiting, training staff, managing customer engagement, and maintaining compliance with company policies.

Skills & Requirements

Must-have

  • Manage service and parts staff
  • Ensure exceptional customer service
  • Attain performance targets
  • Daily training for service advisors
  • Inspect repair orders daily
  • Maintain clean and organized service areas

Nice-to-have

  • Adapt to change
  • Focus on results
  • Desire to keep learning
  • Stay positive
  • Live company values

Key Requirements

  • High School graduate or equivalent
  • 18 years or older required
  • Drug free workplace

Work Rights

Not specified

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